FAQ PVscout

FAQ

FAQ Head

Frequently asked questions

FAQ Body

Are the current EEG remuneration rates integrated?

We always keep the legal feed-in remuneration up to date.

Is the sizing conform to the low voltage directive?ung konform der Niederspannungrichtlinie?

Yes, the low voltage directive or user regulation VDE-AR-N 4105 is completely transposed on PVscout.

Is it possible to create own modules and inverters in PVscout?

Yes, there are already over 9.000 modules and over 1.000 inverters in PVscout. It is possible to add your own new modules and inverters at any time. Please use the input form in the menu. Edit → Database → PV modules / Inverter. Due to regular updates the current product data will always be provided to you

Does PVscout enable to plan mounting systems?

Yes, it does. So far, the mounting systems of Schletter, mp-tec, Renusol and Ernst Schweizer are included in the latest version, according to existing standards. The planer receives comprehensive printouts as well as detailed bill of materials. After consulting the producer we will gladly add further systems.

Where can I download the latest version of .NET Framework?

.NET Framework, which is a Microsoft software, can be downloaded from the following website:
http://www.microsoft.com/de-de/download/details.aspx?id=17718

The activation of PVscout doesn’t work. Tips on activating:

Your PVscout serial number is based on the following format:
PVscout-XXXXX-XXXXX-XXXXX-XXXXX
When entering your serial number, please make sure, it begins with “PVscout”

Please pay attention to the use of small and capital letters.

If you use “copy & paste” for entering your serial number, ensure that no blank space is pasted at the end of the serial number.

During the activation you have to be connected to the internet.

For a software reinstallation on a new PC or Laptop, please contact our support-team.
Phone: +49 89 990 13 840
E-mail: support@pvscout.de

Customer Service

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+49 (0)89 990 1384-0
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+49 (0)89 990 1384-9
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info@solarschmiede.de